Deposit Refund Policy
Our deposit policy is typically as follows:
- If you cancel 60 DAYS OR MORE before the booked date , you get your deposit back*
- Change of date is allowed ONCE, if 60 DAYS OR MORE before the booked date
- NO CHANGE is allowed if BELOW 60 DAYS before the booked date
- Cancellation within 60 days to 30 days is allowed if we can get replacement*
- Cancellation within 30 days before the booked date, deposit is NON-REFUNDABLE
For public holidays and weekends when there is higher demand, our deposit refund policy is:
- NON-Amendable or NON-Refundable
We reserve the right to not refund the deposit if the booking and cancellation were acts of bad faith.
* please note that there is a non-refundable administration & processing fee of S$200 in the event of a deposit being returned